ORDERING COOKIES

All the cookies are handmade fresh to order and are decorated entirely by hand

At the moment all the cookies are made from an American Sugar Dough recipe.  We are hoping to introduce more flavours during 2008

Each cookie is presented in a food-grade cellophane bag and tied with a matching satin ribbon

The cookies are best enjoyed within 2 weeks of purchase

POSTING INFORMATION

DAY COOKIES ORDERED	DAY COOKIES WILL BE POSTED
Monday	Thursday
Tuesday	Friday
Wednesday	Saturday
Thursday	Monday
Friday	Monday
Saturday	Tuesday
Sunday	Wednesday

If your order is more urgent please email or telephone to see if we can get your order ready earlier although this may not always be possible due to other orders

ADVANCE ORDERS

If you know you are going to be placing a large order - for example Wedding Cake cookies for your wedding it would help us if you could email to let us know the date of your wedding in advance. We will then let you know the date to go through the checkout by.

POST AND PACKING CHARGES

COOKIE COST	POSTAGE COST
£0.00 to £9.99	£2.99
£10.00 to £24.99	£5.99
£25.00 to £149.99	£7.50
£150 upwards	£12.50

All cookies are sent out by 1st class delivery.  We always obtain proof of posting.  We cannot be held responsible for any delays or loss within the postal system.  Should loss arise we will forward the posting certificate to you so that you may claim from the Post Office.

For very large orders we would normally use a courier company.

Large cookie orders may be sent in different consignments as they need to be carefully packed

Any damaged items must be reported within 24 hours of receipt.

PAYMENT

Our preferred payment method is Paypal.  However, you may also pay by the following methods:

Personal Cheque, Company Cheque or Postal order

Payable to:  Icing On The Cake

47 Church Street, Chadsmoor, Cannock, Staffs.  WS11 6DN

Please note that orders paid for by cheque will not be sent out until the cheque has cleared

If you have any queries please email or phone the workshop on the above telephone number